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Terms And Conditions

Terms & Conditions

Effective Date: 11 August 2025
Welcome to Vista Estate, operated by Tritanium Global LLC (“Vista Estate,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website (https://vistaestate.us), services, and related products.

By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. Acceptance of Terms
By using Vista Estate, you confirm that:

You are at least 18 years old and legally capable of entering into binding contracts.
You will comply with these Terms and all applicable laws and regulations.
We may modify these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our services after changes constitutes acceptance of the new Terms.

2. Our Services
Vista Estate provides real estate lead generation and referral services exclusively to licensed real estate professionals in the United States. We do not act as a real estate brokerage, and we do not represent buyers or sellers directly.

Our services include, but are not limited to:

Providing exclusive or shared real estate leads
Referral network connections between agents and prospects
Marketing services to support lead conversion
We make reasonable efforts to verify lead information but do not guarantee lead quality, conversion rates, or closed transactions.

3. Eligibility & Licensing
You must hold a valid real estate license in your operating jurisdiction to receive leads or referrals.
You are responsible for maintaining your licensing status and providing accurate licensing information to us.
We reserve the right to terminate service if your license is found to be invalid, expired, or suspended.
4. Account Registration & Security
To access certain features, you may be required to create an account. You agree to:

Provide accurate, current, and complete information.
Keep your login credentials secure and confidential.
Notify us immediately at support@vistaestate.us of any unauthorized account use.
Vista Estate is not responsible for losses arising from failure to protect your account.

5. Payments & Fees
All fees are disclosed prior to purchase.
Payments are due in advance unless otherwise stated in a written agreement.
Subscription services renew automatically unless canceled before the renewal date.
Failure to pay may result in suspension or termination of service.
6. Refund Policy
Our 120-Day Performance Guarantee applies:

If we fail to deliver the agreed number or quality of leads within 120 days, you may request a refund.
Refund requests must be submitted in writing to billing@vistaestate.us within the guarantee period.
“Change of mind” refunds are not permitted.
Leads already delivered that meet agreed criteria are non-refundable.
7. Prohibited Uses
You agree not to:

Use our website for any unlawful purpose.
Resell, redistribute, or misuse leads provided.
Upload viruses, malware, or harmful code.
Interfere with the operation or security of our website or systems.
8. Intellectual Property
All content, branding, and materials provided by Vista Estate are owned by Tritanium Global LLC or licensed to us. You may not copy, reproduce, modify, or distribute any part of our content without prior written permission.

9. User-Generated Content
If you submit reviews, testimonials, or other content, you grant Vista Estate a non-exclusive, royalty-free, worldwide license to use, reproduce, and display it for promotional purposes.

You represent that you have the legal right to submit such content and that it does not infringe on any third-party rights.

10. Privacy & Data Use
Your use of Vista Estate is subject to our Privacy Policy, which explains how we collect, store, and process your personal data. By using our services, you consent to our data practices as outlined there.

11. Third-Party Links & Services
Our website may include links to third-party websites or integrations (e.g., CRM systems, advertising platforms). We are not responsible for the content, policies, or practices of any third-party services.

12. Limitation of Liability
To the maximum extent permitted by law:

Vista Estate is not liable for indirect, incidental, special, or consequential damages.
We do not guarantee that any lead will result in a transaction or revenue.
You are solely responsible for verifying lead information before entering into any agreement or transaction.
13. Indemnification
You agree to indemnify and hold harmless Vista Estate, its owners, employees, and partners from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

14. Termination
We may suspend or terminate your account and access to services without prior notice if you violate these Terms. Upon termination, any unpaid balances remain due.

15. Governing Law
These Terms are governed by the laws of the State of [Insert State of LLC Registration], USA. Any disputes will be resolved exclusively in the courts located in [Insert Jurisdiction].

16. Severability
If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.

17. Contact Information
Vista Estate

Operated by Tritanium Global LLC

Registered in Austin TX

Business Address: 5900 Balcones Dr STE 100 Austin TX 78731

Email: support@vistaestate.us

Phone: (209) 243-1102

Website: https://vistaestate.us

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Privacy Policy

Effective Date: August 11, 2025
Business Name: Vista Estate LLC
Website: www.vistaestate.us
Contact Email: privacy@vistaestate.us
Contact Phone: +1 (209) 243-1102

1. Introduction

This Privacy Policy (“Policy”) describes and governs the information collection, use, and sharing practices of Vista Estate LLC (“Vista Estate,” “we,” “our,” or “us”) with respect to your use of our websites, products, marketing tools, promotions, and other services that reference this Policy (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree, please discontinue use of the Services immediately.

We may update this Policy at any time. Changes will be effective immediately upon posting the updated version, and the “Last Updated” date will reflect the most recent revision. For material changes, we will provide notice as required by law.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, business details.
  • Account Information: Login details, purchase history, subscription data.
  • Lead Submission Data: Information provided via lead capture forms, property interest forms, or service inquiries.
  • Payment Data: Processed securely by third-party payment processors — we do not store full credit card numbers.
  • Technical Data: IP address, browser type, operating system, device identifiers, referring URLs.
  • Cookies & Tracking Data: Used for analytics, personalization, and advertising.

3. How We Use Your Information

We may use your information to:

  • Provide and fulfill our services
  • Respond to inquiries and offer customer support
  • Deliver targeted marketing campaigns and property updates
  • Improve website functionality and user experience
  • Detect and prevent fraud or misuse of the Services
  • Comply with legal and regulatory requirements

4. Telemarketing & SMS Consent

By providing your phone number, you authorize Vista Estate LLC and its affiliates to contact you via:

  • Automatic telephone dialing systems
  • Pre-recorded voice messages
  • SMS text messages

This may include promotions for services beyond those for which you initially inquired. Consent is not a condition for purchasing goods or services, and you may opt out at any time by replying STOP to SMS messages or emailing privacy@vistaestate.us.

5. Data Processing & Security

We process data on secure IT systems in the United States and, where necessary, in other jurisdictions where our service providers operate. We maintain strict safeguards to protect your information from unauthorized access, alteration, or disclosure.

Access to personal data is limited to authorized team members (e.g., sales, marketing, system administration) and trusted third-party partners bound by confidentiality obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

You may request deletion of your data at any time by contacting privacy@vistaestate.us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Request deletion of your personal data
  • Request your data in a transferable format
  • Limit or object to data processing in certain circumstances
  • Withdraw consent for marketing communications at any time
  • File a complaint with a relevant data protection authority if you believe your rights are being violated

8. Cookies & Advertising

We use cookies and similar tracking technologies to improve user experience and display tailored advertisements. Our advertising partners may use non-sensitive data to show relevant ads across other platforms.

You may opt out of interest-based advertising via the Network Advertising Initiative at: http://optout.networkadvertising.org

9. Do Not Track

Our Services do not currently respond to “Do Not Track” browser signals. Please refer to the privacy policies of third-party services we use for their handling of such requests.

10. Legal Disclaimer

Vista Estate LLC is a marketing and lead generation company, not a licensed real estate brokerage. We do not conduct property sales directly.

11. Contact Information

Vista Estate LLC

548 MARKET ST #611757 SAN FRANCISO, CA 94104

Email: privacy@vistaestate.us

Phone: +1 (209) 243-1102

Terms & Conditions

Effective Date: 11 August 2025

Welcome to Vista Estate, operated by Tritanium Global LLC (“Vista Estate,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website (https://vistaestate.us), services, and related products.

By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, you must not use our services.

1. Acceptance of Terms

By using Vista Estate, you confirm that:

  • You are at least 18 years old and legally capable of entering into binding contracts.
  • You will comply with these Terms and all applicable laws and regulations.

We may modify these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our services after changes constitutes acceptance of the new Terms.

2. Our Services

Vista Estate provides real estate lead generation and referral services exclusively to licensed real estate professionals in the United States. We do not act as a real estate brokerage, and we do not represent buyers or sellers directly.

Our services include, but are not limited to:

  • Providing exclusive or shared real estate leads
  • Referral network connections between agents and prospects
  • Marketing services to support lead conversion

We make reasonable efforts to verify lead information but do not guarantee lead quality, conversion rates, or closed transactions.

3. Eligibility & Licensing

  • You must hold a valid real estate license in your operating jurisdiction to receive leads or referrals.
  • You are responsible for maintaining your licensing status and providing accurate licensing information to us.
  • We reserve the right to terminate service if your license is found to be invalid, expired, or suspended.

4. Account Registration & Security

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.
  • Keep your login credentials secure and confidential.
  • Notify us immediately at support@vistaestate.us of any unauthorized account use.

Vista Estate is not responsible for losses arising from failure to protect your account.

5. Payments & Fees

  • All fees are disclosed prior to purchase.
  • Payments are due in advance unless otherwise stated in a written agreement.
  • Subscription services renew automatically unless canceled before the renewal date.
  • Failure to pay may result in suspension or termination of service.

6. Refund Policy

Our 120-Day Performance Guarantee applies:

  • If we fail to deliver the agreed number or quality of leads within 120 days, you may request a refund.
  • Refund requests must be submitted in writing to billing@vistaestate.us within the guarantee period.
  • “Change of mind” refunds are not permitted.
  • Leads already delivered that meet agreed criteria are non-refundable.

7. Prohibited Uses

You agree not to:

  • Use our website for any unlawful purpose.
  • Resell, redistribute, or misuse leads provided.
  • Upload viruses, malware, or harmful code.
  • Interfere with the operation or security of our website or systems.

8. Intellectual Property

All content, branding, and materials provided by Vista Estate are owned by Tritanium Global LLC or licensed to us. You may not copy, reproduce, modify, or distribute any part of our content without prior written permission.

9. User-Generated Content

If you submit reviews, testimonials, or other content, you grant Vista Estate a non-exclusive, royalty-free, worldwide license to use, reproduce, and display it for promotional purposes.

You represent that you have the legal right to submit such content and that it does not infringe on any third-party rights.

10. Privacy & Data Use

Your use of Vista Estate is subject to our Privacy Policy, which explains how we collect, store, and process your personal data. By using our services, you consent to our data practices as outlined there.

11. Third-Party Links & Services

Our website may include links to third-party websites or integrations (e.g., CRM systems, advertising platforms). We are not responsible for the content, policies, or practices of any third-party services.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Vista Estate is not liable for indirect, incidental, special, or consequential damages.
  • We do not guarantee that any lead will result in a transaction or revenue.
  • You are solely responsible for verifying lead information before entering into any agreement or transaction.

13. Indemnification

You agree to indemnify and hold harmless Vista Estate, its owners, employees, and partners from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

14. Termination

We may suspend or terminate your account and access to services without prior notice if you violate these Terms. Upon termination, any unpaid balances remain due.

15. Governing Law

These Terms are governed by the laws of the State of [Insert State of LLC Registration], USA. Any disputes will be resolved exclusively in the courts located in [Insert Jurisdiction].

16. Severability

If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.

17. Contact Information

Vista Estate

Operated by Tritanium Global LLC

Registered in Austin TX

Business Address: 5900 Balcones Dr STE 100 Austin TX 78731

Email: support@vistaestate.us

Phone: (209) 243-1102

Website: https://vistaestate.us

Refund Policy

Effective Date: August 11, 2025
Business Name: Vista Estate LLC
Website: www.vistaestate.us
Contact Email: support@vistaestate.us

1. Service Commitment

We are confident in the quality of our lead generation and marketing services, and we are committed to delivering measurable value to your business.

To ensure the best possible experience, we require a minimum engagement period of 90 days. This allows us to implement, optimize, and demonstrate results effectively.

2. Eligibility for Refunds

You may be eligible for a refund if, during the initial 90-day period:

  • You experience six (6) or more invalid leads (e.g., incorrect name, number, location, or duplicate entries)
  • OR
  • You receive no leads at all

If these conditions are met, you may request a refund by submitting an email to support@vistaestate.us after completing the 90-day period. We will review your request and process eligible refunds promptly.

3. Important Notes

  • “Change of mind” is not a valid reason for a refund.
  • All refund requests must be submitted within 14 days after the initial 90-day period has ended.
  • Refunds will be issued to the original payment method unless otherwise agreed in writing.
  • Any third-party transaction fees (e.g., Stripe, PayPal) may be deducted from the refund amount as per their policies.

4. Customer Responsibilities

To ensure accurate and fair evaluation of refund requests:

  • You must provide accurate business and targeting information at the start of your campaign.
  • You must respond to our communications in a timely manner to allow lead delivery and quality checks.
  • You must not engage in practices that could artificially affect lead delivery performance.

5. Data Privacy & Security

  • In the course of providing our services, we may collect business and customer data you supply.
  • Data is processed using secure IT systems at our operational offices and in other necessary locations.
  • Access to your data is restricted to authorized personnel and trusted service providers under strict confidentiality agreements.
  • We retain personal data only as long as necessary to fulfill the intended purpose or as required by law.

6. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your data when it’s no longer required
  • Withdraw consent for marketing communications at any time

7. “Do Not Track” Requests

Vista Estate does not currently respond to browser-based “Do Not Track” signals. Please refer to the privacy policies of our third-party partners for their handling of such requests.

8. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised terms.

9. Contact Information

Vista Estate LLC

548 MARKET ST #611757 SAN FRANCISO, CA 94104

Email: support@vistaestate.us

Phone: +1 (917) 724-2172

Communication Policy

Effective Date: August 11, 2025
Last Updated: August 11, 2025

At Vista Estate, clear, transparent, and respectful communication is at the core of our commitment to clients, partners, and team members. This Communication Policy sets out the standards, principles, and procedures that guide our internal and external interactions. It applies to all communication channels, including email, telephone, in-person meetings, messaging apps, social media, and other digital platforms.

Our goal is to ensure that every communication—whether it’s a sales inquiry, service update, or internal discussion—is handled professionally, promptly, and in compliance with all applicable laws and regulations.

1. Purpose of the Communication Policy

The objectives of this policy are to:

  • Ensure all communications are clear, accurate, and respectful.
  • Promote transparency in all business transactions and service delivery.
  • Define preferred channels for different types of communication.
  • Provide clear guidance for resolving misunderstandings or disputes.
  • Maintain compliance with relevant privacy, advertising, and data protection laws.

2. Core Communication Principles

At Vista Estate, we follow five guiding principles:

Clarity – Avoid jargon or overly technical language when possible. Messages should be concise, accurate, and easy to understand.

Transparency – Provide complete, truthful, and relevant information to clients, partners, and employees.

Responsiveness –

  • General inquiries: Response within 24–48 business hours.
  • Urgent matters: Immediate or same-day response.

Respect – Communication must remain polite, professional, and free of offensive, discriminatory, or aggressive language.

Confidentiality – All sensitive or personal information must be handled in compliance with GDPR, CCPA, and other applicable privacy laws.

3. Internal Communication Guidelines

  • Channels: Company email, secure messaging tools, and scheduled meetings.
  • Documentation: Important updates and decisions must be confirmed in writing via email or shared internal platforms.
  • Feedback: Employees are encouraged to provide constructive feedback during performance reviews, surveys, or suggestion forms.
  • Conflict Resolution: Conflicts should be addressed privately and respectfully. If needed, HR or management will mediate.
  • Meeting Standards: Meetings should have a clear agenda, stay on-topic, and end with actionable outcomes.

4. External Communication Guidelines

Clients:

  • Use approved templates for formal communications.
  • Provide property updates, offers, and contractual information in clear written form.
  • Acknowledge all inquiries within one business day.

Vendors & Partners:

  • Maintain documented agreements and confirm changes in writing.
  • Provide timely updates on deadlines, schedules, and project changes.

Social Media & Marketing:

  • All public posts must align with Vista Estate’s brand tone.
  • Avoid misleading or exaggerated claims.
  • Comply with advertising laws and platform rules.

Complaints:

  • Acknowledge complaints within 24 hours.
  • Investigate and respond with resolution steps within 3–5 business days.

5. Preferred Communication Channels

PurposePrimary ChannelBackup Channel
Client updates & contractsEmailPhone call
Urgent property mattersPhone callMessaging app
Internal daily updatesMessaging appEmail
Formal announcementsEmailIntranet / Notice board
Public engagementSocial mediaWebsite blog/news

6. Legal & Compliance Requirements

Vista Estate complies with:

  • GDPR (EU) & CCPA (California) privacy protections.
  • CAN-SPAM Act & ePrivacy Directive for email marketing.
  • Advertising Standards Authority guidelines for promotional content.

All personal data shared during communication is:

  • Collected lawfully and with consent.
  • Stored securely using encrypted systems.
  • Only accessible to authorized personnel.
  • Retained only as long as necessary for business or legal purposes.

7. Data Handling in Communication

  • User Responsibilities: Customers and partners must ensure they have the right to share any third-party data provided to Vista Estate.
  • Data Security: We use secure IT systems to prevent unauthorized access, modification, or loss of data.
  • Retention & Deletion: Personal data is retained as required by law or until it is no longer necessary. Customers may request deletion at any time.

8. Policy Review & Updates

This policy will be reviewed at least once per year or when regulatory changes occur. Any changes will be posted on our website with the updated “Effective Date.” Continued use of Vista Estate’s services after updates constitutes acceptance of the revised policy.

9. Contact Information

Vista Estate powered by Tritanium Global LLC

📍 Registered Office: 5900 Balcones Dr STE 100 Austin TX 78731

📧 Email: support@vistaestate.us

📞 Phone: +1 (209) 243-0867